Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Secure location
Clean area
Limited dining
Far from city center
6.2/10
Nice
Rooms
7.8
Location
5.6
Service
6.8
Dining
5.0
Guest reviews
6.2/10
based on 5 reviews
6.8
6.8/10 based on 29 reviews
Alfred
United Kingdom,
March
2024
5.6/10
The hotel was situated in a clean, secure location adjacent to the boardwalk, but it was a bit far from the city center. The rooms were initially dirty, but the housekeeping team did clean them up for us. The staff was polite and attentive, however, they neglected to return my passport after check-out. The dining options were limited and below par for a 4-star hotel. The facilities were lacking and the commercial places nearby were not impressive.
Rooms
7.0
The rooms were cleaned by the housekeeping team and eventually became comfortable.
Service
6.0
The staff was polite and attentive, but there were issues with returning personal belongings.
Location
6.0
The hotel was adjacent to the boardwalk in a clean and secure area, but it was far from the city center.
Dining
5.0
The dining options were not up to par for a 4-star hotel.
Facilities
5.0
The facilities were lacking in comparison to expectations.
Secure location
Limited dining
Robert
United Kingdom,
February
2024
5.8/10
My stay at the hotel was mixed. The room was clean and comfortable but the service was lacking. The location was far from attractions, and the dining options were disappointing. The facilities were decent, but there were some drawbacks.
Rooms
8.0
The room was clean and comfortable.
Service
5.0
The service was lacking, with issues like neglecting to return my passport.
Location
5.0
The location was far from attractions.
Dining
5.0
The dining options were disappointing.
Facilities
7.0
The facilities were decent.
Richard
United Kingdom,
October
2023
7.8/10
The hotel is a gem, placed right by the boardwalk and boasting a convenient location for a stroll or beach visit. The rooms are spotless and cozy, while the staff is incredibly helpful. On the downside, the dining options fell short of expectations. Nevertheless, the pool area is a refreshing oasis. Pricing is fair, although extras like Wi-Fi come at an additional cost.
Rooms
9.0
The room was cleaned by an efficient housekeeping team.
Service
8.0
The team was very polite and attentive throughout our stay.
Location
9.0
Adjacent to the boardwalk, the location is perfect for us.
Dining
5.0
The dining experience was not up to par with a 4-star hotel.
Facilities
8.0
The facilities are convenient and well-maintained.
Paul
United Kingdom,
October
2023
6.6/10
I found the hotel to be quite a mixed experience. The rooms were spacious and well-cleaned by the housekeeping team, but unfortunately, the level of English spoken into the room was below par. The service, however, was a pleasant surprise with a friendly and helpful staff, although they forgot to return my passport after check-out. The location was a letdown being far from the city center and lacking commercial places nearby, making it quite inconvenient for exploring. The dining options were satisfactory, offering a variety of dishes but falling short of the standard expected at a 4-star hotel.
Rooms
7.0
The rooms were clean and big, though the level of English spoken into the room was subpar.
Service
8.0
The staff was friendly and helpful, with a small mishap of forgetting to return my passport after checking-out.
Location
5.0
The location was pretty inconvenient, far from the city center and lacking nearby commercial places.
Dining
6.0
The dining options were satisfactory, offering a variety of dishes but not up to 4-star hotel standards.
Facilities
7.0
The hotel facilities were decent, though not exceptional.
Spacious rooms
Inconvenient location
Jack
United Kingdom,
October
2023
6.0/10
I found this hotel to have a mixed experience. The rooms were comfortable and cleaned by the housekeeping team. The service was friendly and helpful, but there were issues with the handling of documents and return of personal items. The location was far from the city center and lacked nearby amenities. The dining was disappointing, despite offering a variety of Western and Vietnamese foods. The facilities were average.
Rooms
8.0
The rooms were comfortable and cleaned by the housekeeping team.
Service
7.0
The service was friendly and helpful, but there were issues with handling personal items.
Location
5.0
The location was far from the city center and lacked nearby amenities.
Dining
5.0
The dining was disappointing, even though there was a variety of food options.